p1 wimax is the worst broadband operator.No wonder its cheap.We pay peanut and we get monkeys

I want to say that P1 Wimax Is A Shit Who Does Not Care About It’s Customers!
I am very pissed off with P1.

In August I signed up for P1 Wimax. I test runned it and within the week I found that it is not suitable for my purpose. I signed the cancellation document and told them to write the cheque to my wife or company because I do not have a bank account to deposit the refund cheque.

Despite the cancellation procedure, I still get billed. I wrote back after a few billings to tell them off them up regarding their inefficiency.

When no refund was forthcoming after the 45days was up and long after 90 days, I called customer service. Apparently there is no record of my cancellation. They probably lost my documents. They asked that I go to their office to settle this matter! (So I am being penalized for their crappy work)

I told them I want their phone number to talk to the accounts department. The call centre refused to give me the number! They want me to go there! Not satisfied, I called my Vendor in Subang Jaya and apparently I was right in that they misplaced the document.

Just few days ago, I got my cheque. Even then, they did not follow instructions despite me given WRITTEN instructions to that effect. It had my name on it and I already told them to put to my company’s or wife’s name.

Of course that got me pretty mad. I would have been neutral but because they keep fucking up and delayed my refund, I got REALLY MAD.

To me this is one FUCKED UP COMPANY who DO NOT CARE about CUSTOMER’S RELATIONS. The blocked us from reaching administration and customer service so that the directors can sit on their cushy chairs and let the customers be. I am totally pissed off!